Services

A service or contract is always linked to one of your customers or suppliers. A service is time-bound and can be seen as an assignment or a series of assignments that has to be carried out over a certain period, also called a milestone. A service is limited in time.

Types

Frequency

A service can contain one or more rules for which an action is required to start a workflow:

The following information can be configured:

• start date
• end date
• frequency of the rule (weekly, monthly, 2-monthly, 3-monthly, 6-monthly, yearly, 2-yearly, 3-yearly)
• workflow

PLEASE NOTE

When a workflow is completed, you will be asked to start a new workflow based on the service and its frequency.